Returns & Refunds Policy

Return & Refund Policy

Anderson Wipers stands behind every wiper blade we sell. If your new blades don't meet your expectations — whether it's a fitment issue, a streak problem, or anything else — our hassle-free return process sorts it out.

30-Day Satisfaction Window

You've got 30 days from the date of delivery to return any Wiper Blades for a refund or exchange. To qualify, the wiper blade must be uninstalled, in its original sealed packaging, and accompanied by your order confirmation email or packing slip. Because wiper blades are a safety component, we can't accept returns on blades that show signs of installation or use — unless they arrived faulty.

Perfect Fit Guarantee

Every wiper blade we sell is precision-matched to your vehicle's year, make, and model using our verified compatibility database. If the blade you receive doesn't fit your windscreen wiper arm as described, we'll cover return postage at our expense and send you the correct size — or issue a full refund. No receipts to dig up, no hoops to jump through.

Bundle Returns

Purchased a Front Bundle or Full Set Bundle? You can return the entire bundle for a full refund, or return individual blades from the bundle. If you return only part of a bundle, your refund will be recalculated at the individual blade price rather than the discounted bundle rate.

How to Initiate a Return

1. Get in touch with our team via the contact page or give us a ring on +61 2 4228 3190. Have your order number and the vehicle make/model handy so we can pull up your order quickly.
2. We'll issue a Return Merchandise Authorisation (RMA) number and email you a prepaid return label if the return qualifies under our Perfect Fit Guarantee.
3. Pop the wiper blade back in its original slim-line packaging. Blades ship flat and lightweight, so a standard padded mailer or the original shipping envelope works perfectly.
4. Write the RMA number on the outside of the package and drop it off at the designated carrier location.

Refund Processing

Once your returned wiper blade arrives at our warehouse and passes inspection, we process your refund within 5–7 business days.

• Credit/debit card: Expect the refund on your statement within 5–10 business days after processing, depending on your bank.
• PayPal: Refund credited to your PayPal balance within 3–5 business days.

Original postage charges are non-refundable unless the return is due to a faulty blade, incorrect size, or our error in fulfilment.

Exchanges — Wrong Size or Wrong Vehicle?

Selected the wrong vehicle in our fitment tool, or need to swap from a driver-side blade to a passenger-side? Get in touch within 30 days of delivery. We'll send the correct wiper blade as soon as we confirm availability — and if there's a price difference between blade positions, we'll charge or refund the difference.

Damaged or Faulty Blades

Wiper blades are packaged in protective slim-line cases designed to prevent bending and cracking during transit. If your blade arrives with a bent frame, torn rubber element, or damaged connector clip, contact us within 48 hours of delivery with:

• Your order number
• A description of the fault (e.g., cracked rubber edge, bent spine, missing adapter clip)
• Photos showing the damage — a close-up of the affected area plus a full-length shot of the blade

We'll ship a free replacement blade straightaway or issue a full refund including return postage costs.

Installed Blades — What's Covered

Once a wiper blade has been installed on your vehicle, it can't be returned for a standard refund. However, if an installed blade fails prematurely — streaking, chattering, or lifting from the windscreen within the first 90 days — give us a shout. Our 12-Month Warranty covers manufacturing defects, and we'll work with you to determine whether a replacement or refund is appropriate.

Late or Missing Refunds

If more than 10 business days have passed since you received our refund confirmation email and the funds haven't appeared, check with your bank or card issuer first — some institutions have longer processing windows. If the refund still hasn't turned up, contact us and we'll trace the transaction.

Contact Us

Anderson Wipers Customer Service
18 Keira St Unit 3, Wollongong, New South Wales, 2500, Australia
Phone: +61 2 4228 3190
Contact Form

Last updated: February 2026